We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Saylavee (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://saylavee.me
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bubble eternity band stunning in person! Shipping was fast and item was as described. Will make future purchases with Kuololit again.
Very pretty ring and nice quality! Just be careful with stacking, as the top edge of the stones is exposed and it wore down the sterling on the ring I wore above it. I may get a full bezel version of this for stacking instead.
I've worn it for 1 month without taking it off and love it!
So sparkly and so beautiful!! Got it in s925. Perfect to pair with my moissanite solitaire. Will use them as travel rings.
Good to pair with other rings or by itself. The elongated cushion is also from this store.
This ring is just what I wanted, very pretty and sparkly, fits well.
Love it! My second one in a diff size to stack w my engagement ring 😍
The top ring is a diamond and the bottom ring is Kuololit’s ring. It has so much sparkle, even more than my diamond ring! Amazing price. Can’t speak for it tarnishing as i’ve only had it for a couple of days. Extremely fast shipping and delivery. It took 4 days for it to get here.
I love this ring. The stones are so dainty and cute. It is so pretty. I was worried the brackets for the stones might feel rough or sharp, but so far the ring is very comfortable to wear. I ordered a size 6 and it fits true to size. It arrived really fast too.
Beautiful ring! Such a lovely addition to my collection. It is just the right size, you can wear it on its own or pair with your other rings. It fits very nicely with my engagement ring, it sits just right. The quality feels good and it has a stamp for silver. The stones sparkle like magic. In the sun it lit up just as much if not more than my real ring with diamonds. I am very pleased with it. The pink box is so lovely and the free bracelet was just amazing. I love all of it. I highly recommend you get it. It’s gorgeous! I also got a full eternity ring and that one is just as gorgeous. One ring came with certificate and this one didn’t. It’s fine, doesn’t really matter to me. It feels and looks like the real deal.
It’s very pretty, it’s a small 8.
Beautiful ring! It sparkles like crazy and is great quality. Excited to stack this with my engagement ring.
Delivered a few days ahead of time This is my other ring is beautiful but. I got a certificate before. Others get gifts and I haven't received it for the second time. And the certificate also came as if it were a regular ring from a vending machine.
A beautiful little band, delicate, lightweight, and very comfortable to wear. It can be easily paired with other rings of similar weight and appearance (see photo with lab emerald ring). Arrived quicker than expected.
very quality and convenient, durable .. so basically 'm really very glad
Recommend!!
585 14K Rose Gold Bubble Ring for Women discount is a good offer available in this webstore
Everything is fine, thanks for
just received, no flaws found
not tested yet, but looks nice, thanks!
Everything super! Thank you! ‘ll order more in future!!!
is awesome! And the store is also great.
Excellent goods, fully corresponds to the description. Delivery was fast enough.
with a reasonable price. thanks!
I'm happy with the purchase. recommend this product and shop